Thursday, April 20, 2017

Toward a Learning Society

Over the past few years, our public colleges and universities have made great strides in adopting online technology to extend undergraduate and graduate degree programs to working adults away from campus.  This has allowed adults to gain the skills and credentials that they need to adapt to the new working requirements of a maturing global information society.  It has also created new revenue streams for universities to support innovation.  Now, it is time for public colleges and universities to explore how they can use the same technologies to revitalize their traditional service missions and to foster true lifelong learning.  This posting will explore some opportunities for online-based lifelong learning as part of the public university’s social engagement mission.
First, a Look Back
Our public colleges and universities have their roots in the Industrial Revolution.  They were invented to facilitate the changes that were needed as the country shifted from a rural economy to an industrial economy.  Industrialization stimulated two big events.  The first was urbanization.  Most factories were either started in cities or created cities around themselves, attracting families from farms to move closer.  The second was immigration; people came from all over Europe and Asia to find a future in the new economy.  They flooded into the cities.  This caused several problems.  One was a concern that our agricultural system was not robust enough to feed the growing urban population.  A second was the need to educate the children of immigrants, to make them full citizens in the process.  State and federal government responded by creating new institutions—normal schools—to train the many teachers needed to educate the new urban children and by creating the Agricultural Extension Service—housed in the new land grant universities.  And there were other issues, of course.  Some of these gave rise to new academic disciplines, things like sociology and social psychology, which found places in the new universities, along with engineering, business, and applied sciences, needed to keep the revolution moving ahead.  These are the foundations of the system of state colleges and universities that has dominated education in many of the United States for the past century and more.
            For the past several decades, these assumptions about higher education have been challenged as the Information Revolution gained force, bringing with it powerful social changes.  In 2001, the Kellogg Foundation released reports from a commission that it had charged to explore the role of higher education in this new environment.  The Commission on the Future of State and Land Grant Universities looked at five dimensions of quality:  the student experience, student access, social engagement, a learning society, and the campus culture.  The Commission argued that “our institutions must play an essential role in making lifelong learning a reality in the United States.”  Noting that technology was now able to make lifelong learning a reality, the Commission noted, “We are convinced that public research universities must be leaders in a new era of not simply increased demand for education, but rather of a change so fundamental and far-reaching that the establishment of a true ‘learning society’ lies within our grasp.”  The Commission described several characteristics of a learning society:
·      It fosters the habits of lifelong learning and “ensures that there are responsive and flexible learning programs and learning networks available to address all students’ needs.”
·      “It is socially inclusive and ensures that all of its members are part of its learning communities.”
·      It recognizes that lifelong learning begins with early childhood development and organizes “ways of enhancing the development of all children.”
·      It uses information technology as tools for “tailoring instruction to societal, organizational, and individual needs.”
·      “It stimulates the creation of new knowledge through research and other means of discovery.”
·      “It values regional and global interconnections and cultural links.”
·      "It fosters public policy to support equitable access and recognizes that investments in learning contribute to overall competitiveness and the economic and social well-being of the nation.”

In the years since the report, Returning to Our Root, was published, higher education has, for the most part, focused its use of information technology on extending undergraduate and graduate degree programs to students away from campus.   There have been some efforts in the noncredit arena—development of MOOCs as noncredit courses and sharing of Open Educational Resources (OERs) – but the greatest innovations, affecting the most institutions, has been in credit-based programs.  Meanwhile, traditional noncredit programs at many institutions have struggled.
            The challenge for the coming decade will be to explore how information technology can be used to fulfill the social engagement and lifelong learning challenges articulated by Returning to Our Roots and, in the process, to re-imagine the role of public higher education in sustaining a learning society in an era marked by cultural and economic globalization.  The rest of this piece will suggest a few starting points.
Re-Imagining Undergraduate Education
While many of the ideas to follow deal with noncredit and informal learning—the traditional venue of continuing education units in our universities—I’d like first to describe a key step in creating a true lifelong learning system:  redefining undergraduate education as a launching point for lifelong learning.  In the industrial period, society gradually expanded primary and secondary education; high school moved from being a pricey option to a publically funded expectation.  We need a similar expansion to prepare students to succeed—as citizens and professionals—in the new environment.  Elements might include:
·      A K-14 curriculum that makes the first two years of higher education—combining traditional “general” education and introductory professional/vocational education—free to the student.
·      A Year of Service that would take place between the twelfth and thirteenth years, so that young adults begin their higher education with a better understanding of the working world and the needs of the community in which they live and work.  This might include work in state/national parks, hospitals, libraries and other community organizations with the service helping to offset the cost of the next two years of instruction), or it might include a practicum with a local employer or service in the military, Peace Corps, or other societal contribution.
·      Periodic internships or practica in the student’s chosen vocation/profession as part of the undergraduate experience, so that students become familiar with the expectations of the field in which they are studying.
·      Involvement of alumni to help students prepare for their careers.
·      As students complete their undergraduate programs and move into their careers, the institution should help them make the transition by providing noncredit seminars and access to an online learning community for transitioning professionals.  The learning community would give the new professional access to faculty, alumni, and other transitioning students to help solve problems and to learn about new developments in the field. 
Noncredit Lifelong Learning in the Online Learning Era
Sadly, many of the less formal kinds of lifelong learning that defined “continuing education” for much of the 20th century have faded in recent years, due in no small part to the new emphasis on delivery of credit programs to off-campus adults.  However, if our public universities are to fulfill their public mission, we need to take a fresh look at how our institutions, our research centers, and our faculty engage key constituencies and ensure that citizens can continue to benefit from learning throughout their lives. In recent years, this function has taken a back seat to innovations around online degree programs.  However, these noncredit and sometimes nonformal learning opportunities are key to the vision of the public university in a learning society.  New kinds of extension services can use information technology in ways that complement delivery of online credit programs.   Here are some examples of how institutions can re-invigorate and expand noncredit engagement for lifelong learning in the new era:
·      Career Maintenance While alumni may eventually return for a graduate certificate or degree, the university should also maintain contact with them by offering short noncredit courses and resources to keep them informed about new knowledge and skills in their professions.  This is the traditional role of continuing professional education and could involve traditional mechanisms, such as workplace learning events and conferences.  In the new environment, it might also include an online learning community that gives recent graduates access to noncredit webinars, TED-type video lectures, Open Educational Resources, and less formal engagement with faculty, alumni, and other recent grads.
·      Learning Communities In an earlier posting, I described how a combination of online technologies could be combined to create ongoing learning communities.  These could be organized around professions or disciplines to help alumni and others in a field to maintain their knowledge, to learn about new research and technology applications in their field, and to find solutions to problems by sharing experiences with colleagues and faculty in an online environment.  Learning communities can become a meeting ground where faculty and practitioners learn from each other through webinars, videos and other OERs, and messaging.:
·      Open Educational Resources for Schools Throughout the industrial age and early in the Information Revolution, land grant universities used distance education to extend learning opportunities to high schools.  The University of Nebraska was a leader in developing high school level correspondence courses—which were often adopted and used by other land grants—to ensure that high school students had access to key courses.  From the 1960s through the 1980s, universities used television to deliver learning resources that high school teachers could use in their classrooms. Today, information technology allows us to create libraries of Open Educational Resources that teachers can incorporate into classes at all levels.  Development of OER collections (perhaps, initially, taken from an institution’s online credit courses) and collaborations among institutions to share their libraries with local schools is an easy way to extend new learning opportunities to students while building relationships with K-12 schools.  Such a service must be accompanied by professional development programs that help teachers learn how best to incorporate OERs into their own curricula—another application of the Learning Community model.
·      Open Educational Resources for Industries and Professions Universities can also build stronger relationships with the industries and professions that they serve by creating OER collections that provide nonformal professional development and research transfer opportunities for companies, professional associations, government agencies, and community organizations.
·      Preparing for the Third Act Americans are living longer today than in the past.  Increasingly, as a result, one of the challenges of lifelong learning is to help older adults prepare for retirement and what follows.  That might be a second or third career or a commitment to community volunteerism or turning a hobby into a vocation.  This may be accomplished through noncredit short courses like those sponsored at more than 100 universities by the Osher Foundation’s Lifelong Learning Institutes
·      Social and Cultural Engagement  A Learning Society is not just interested in work.   Other kinds of participation in the community—through the arts and other cultural and avocational activities—are important to building sustainable communities.  Public Broadcasting—now perhaps better described as Public Media—has been a leader in this function for many decades.  Today, public media is not limited to a single broadcast channel.  Many stations have multiple cable channels as well as online resources.  In short, there are many ways to engage lifelong learners in the arts and to help them develop their own creative and avocational skills.
            Our public colleges and universities have a long history of helping learners develop many aspects of their lives.  Experience shows that a commitment to lifelong learning and a learning society is not a one-way street.  Engagement at this level also helps faculty identify unmet needs, which leads to new research, new teaching, and, ultimately, fresh engagements.  

Tuesday, April 18, 2017

A Note to Fraternities

Recently, I met with members of a local fraternity as part of a series of sessions sponsored by State College Borough.  A representative of the police was there to tell fraternity members about the laws and ordinances—under-age drinking, noise, public urination, etc.—that tend to dog the party-oriented fraternities located in our residential neighborhood.  My role was just to introduce them to the neighborhood and to encourage them to participate in the life of our community.   However, as I walked to the meeting, I realized that the discussion we really needed to have—and for which there is no venue—is about what is happening in the United States and the world and what it might mean for their generation.
            I came to State College in 1968 as a junior at Penn State, having spent the first two years at Shenango Valley Campus in my home town.  It was a time of turmoil.  Earlier that year, the country had witnessed two assassinations.  In April 1968, Martin Luther King, Jr., had been shot to death in Memphis, Tennessee, sparking a series of race riots in large and small communities across the country.  Then, on June 6, Robert F. Kennedy died after being shot while campaigning for President in the California primary.  The country, already on edge due to an unpopular war in Vietnam, was shaken.  A sophomore at Penn State-Shenango, I was working at a fast-food restaurant and had night-watch duty during the riots. 
            The political turmoil was accompanied by social revolution.  African-American rights, gay rights, women’s rights, the youth revolution—all converged on Baby Boomers as they entered their college years.  Woodstock punctuated the revolution in the summer of 1969.   The Selective Service draft lottery, which gave every man born between 1944 and 1950 a draft call-up number, put an exclamation point on the year in December. That spring, anti-war demonstrations erupted across the nation, closing Penn State’s University Park campus for a time and resulting in the killing of four students and wounding of nine others by the National Guard at Kent State University in May 1970. 
            These things were on my mind as I walked to the fraternity to talk about the challenge of fraternity members living (and partying) in a residential neighborhood.  It had been a difficult winter, marked by the British vote to leave the European Union, increased Russian involvement in the Syrian civil war and apparent interference in the U.S. election, which saw Donald Trump elected as the 45th President of the United States, despite losing the popular vote by almost three million votes.  The first weeks of his tenure were marked by a barrage of personal invective and untruths from the new President, threats by his staff against the press, and a barrage of executive orders and memoranda that challenged the direction of domestic policy over the past decade.  Ex-Soviet leader Mikhail Gorbachov remarked that it appeared as if the world was preparing for war.  It was a rocky start, to say the least. 
            JoanBaez, remarking on the nation-wide women’s marches that attended Donald Trump’s inauguration, said that she “was struck by how many really young people [attended]. When I look back at the civil rights and peace movements, was it really this young?”  She added that, in an era marked by lack of empathy, “we need to make up for that, double-time, {with} our own empathy. That’s the only way we’re going to make it through.”
            Since then, the world has become even more uneasy.  Syria’s Russia-supported dictator, Assad, used poison gas on his own citizens, prompting the U.S. to bomb the Syrian airfield from which the gas attack was launched.  Then, North Korea’s dictator continued to test long-range missiles with the announced goal of becoming able to use atomic bombs on the U.S. The United States, in turn, announced that “all options” are open against North Korea.  As Vice President Pence said this week while on a trip to South Korea, “The era of strategic patience is over.”
            These are issues that, in all likelihood, will dominate society over—and, perhaps, well beyond—the next four years. This will be the background against which current fraternity members and other undergraduates will study and prepare for their lives as leaders in our communities.  This is the context that will shape their opportunities and perspectives as they start their careers and their families.
            Meanwhile, the party culture remains very much alive at Penn State.  According to the February 6 issue of the Daily Collegian, ( )  eleven rapes were reported in the first month of the spring semester. Then, in March, a young student died as the result of a fall during drunken hazing at a fraternity.  The University closed that fraternity and put restrictions on the others. However, during “parent week,” most of the fraternities disobeyed one or more of the nine restrictions imposed by the President (one disobeyed all nine).  It remains to be seen what the university will do in response.
            Meanwhile, what should the community—the full-time residents among whom the fraternities operate—say to these young men?  What are our expectations of privileged young men who are seeking credentials to lead our businesses, professions, and communities?  What are our expectations for how the university should prepare them for leadership and citizenship? 
            Not since the 1960s has the public had so strong a need to be engaged in society, to challenge assumptions and to demand standards.  We stand on the very edge of civilization, a time when a 33-year-old bully from North Korea and a 70-year-old bully from the U.S. hold nuclear destruction—and our fate—in their grasp. The lesson of the 20th century should have been that destroying life is not the way to peace.  The goal of “strategic patience” was to avoid war by creating room for more civil change to take place.  As Wendell Berry wrote in response to the Boston Marathon murders, “The solution, many times more complex and difficult, would be to go beyond our ideas, obviously insane, of war as the way to peace and of permanent damage to the ecosphere as the way to wealth” (Our Only World, p. 19). 
            My message to the fraternity men is simple.  This is your world, your future.  If there is a war, you are the ones who will fight and die in it.  If there is peace, you will be the generation of leaders who sustain it.  Either way, you will live out the result. Peace requires constant care, vigilance, empathy for the struggles of others, and involvement in the community.  It requires constant awareness of how our actions affect others.  I encourage you to turn down your music, set down your bottles, and listen, instead, to your world.  Then, act accordingly. 

Tuesday, January 17, 2017

Institutional Policy and the Mainstreaming of Online Learning

I got my first exposure to online learning in the early 1990s at the University of Maryland University College.  In those pre-web days, UMUC developed its first online baccalaureate degree program.  A few years later, I was back at Penn State, where, in 1996, we began to plan the World Campus, which went online in 1998.  Today, online learning is entering its third decade as a change agent in our colleges and universities.  It is moving into the mainstream of many early adopter institutions.  In others, it is still proving itself as an innovation.  As more institutions move toward mainstreaming their online learning innovations, it is a good time to look ahead to some of the policy issues that institutions may want to consider.
            This is not to say simply that online learning needs to match up with the pre-existing policies.  Looking ahead, it is good to keep in mind that, when an innovation enters the mainstream, it changes the mainstream and that this, in turn, paves the way for future innovations.
Program Approval and Academic Authority
            At many institutions, the startup period for an online learning program often involves responding to entrepreneurial opportunities—a faculty member who is interested in experimenting, a client organization that has a pre-existing relationship with an academic unit, etc.  However, as online learning becomes an ongoing part of the institution’s services, it is essential that decisions to offer a program online are vetted in the same way as a program being proposed for on-campus delivery.  After all, online programs represent a long-term commitment by an academic unit and its faculty.  They become part of the faculty workload and, ideally, part of the reward structure within the academic unit and the institution as a whole.  Programs also represent a collaboration between the sponsoring academic department and the online learning unit.  Once online learning is mainstreamed, approval and central support for online programs should be managed within the shared governance environment that guides  on-campus programs.
Copyright:  Enabling OERs
            Online learning is, at one level, a publishing activity.  Institutions need to ensure that the material included in courses is properly copyright protected.  Most institutions will already have copyright policies that may need to be adjusted to include copyright of faculty-developed online course materials.
            One facet of copyright that has emerged in recent years is the idea of repurposing some online course content as “open educational resources” (OERs).  OERs could be used to provide K-12 schools with new content that allows teachers to enhance their classroom instruction.  They can also provide noncredit training opportunities to employees in client organizations.  Colleges and universities can also make them available to partner international institutions to ensure that students can effectively transfer to complete a degree. 
            The uses of OERs are still emerging.  However, several organizations have emerged to support the sharing of online resources.  One is the OER Commons, which notes that, “Open Educational Resources (OER) offer opportunities for systemic change in teaching and learning content through engaging educators in new participatory processes and effective technologies for engaging with learning.”  Another is the Community College Consortium for Open Educational Resources, a consortium of more than 250 institutions in Canada and the United States that “promotes the awareness and adoption of open educational policies, practices, and resources.”
            The emerging policy issue is for colleges and universities that produce online courses to ensure that online course content can be restructured as OERs.  Developing policy now will facilitate future innovation in this arena.
Certifications: Defining Badges
            Badges have emerged as a new kind of certification for online learning programs.  However, for them to work in the long run, they must become integrated with institutional policy.  Two policy issues are emerging in this area.
            First, as institutions offer badges for professional education, it is essential that they record them on a student transcript so that, in the coming years, if a student includes a badge on her resume or job application, the employer can verify the student’s accomplishment. 
            Second, institutions must develop standards for defining badges.  Ideally, inter-institutional standards for badges will emerge to allow them to have more value in student career advancement.
            A model for this was developed by the Continuing Education community back in the 1960s.  A recent article by Deb Peterson notes that the CEU concept emerged from a task force commissioned by the U.S. Department of Education in 1968.  Peterson notes that a CEU is defined as “unit of credit equal to ten hours of participation in an accredited program designed for professionals with certificates or licenses to practice various professions.”  The International Association for Continuing Education and Training (IACET) takes responsibility for maintaining the standard and working with institutions and professional associations on CEU assessments.
            The time is rapidly approaching where institutions—and professional associations—will want to standardize badges in a similar way.  Meanwhile, colleges and universities can advance this area by creating their own criteria and working with peer institutions, higher education associations, and client professional associations to create standards that can be applied across institutions.
            These are three areas where colleges and universities that are innovating with online learning can develop policies that will allow them to fully realize the potential of online learning to fulfill their educational mission in the new global information society.